📞 CONTACT US

We are here to assist you with questions related to the process, participation, and general information about the platform.

Please note that we do not provide personal advice or matchmaking support.

🔹 How You Can Reach Us

📧 Email Support

Email: services@basichumanneed.com

Use email for:

• Process-related questions

• Payment or confirmation issues

• General platform inquiries

We aim to respond within 24–48 working hours.

📞 Phone Support 

Phone: +91-9785885285
Support Hours:
Monday to Friday
10:00 AM – 6:00 PM (IST)

Phone support is limited to process and technical queries only.

🔹 What We Can Help With

• Understanding how the platform works

• Clarification about needs and session structure

• Payment-related concerns

• Meetup coordination queries

🔹 What We Cannot Help With

• Personal relationship advice

• Selection guidance or recommendations

• Personal disputes between participants

• Outcomes or decisions made during or after meetups

🔹 Important Notice

• The platform facilitates introductions only.

• Personal interactions and decisions remain the responsibility of the individuals involved.

• We do not intervene in personal matters after the introduction.

🔹 Reporting Safety Concerns

If you experience inappropriate or unsafe behavior during a meetup. 

• Inform the onsite coordinator (if present) immediately

• please report it via email with relevant details. 

Reports are handled confidentially and reviewed seriously.

🔹 Business Information 

Platform Name: Basic Human Need
Operating Region: India
Nature of Service: Introduction facilitation platform.