FAQ

 

FAQ – Frequently Asked Questions

Platform Name: BASIC HUMAN NEED

Last Updated: 20 December 2025

This FAQ is designed to provide clear, transparent information about how BASIC HUMAN NEED operates. It should be read together with the Terms & Conditions, Privacy Policy, User Guidelines, Disclaimer, and Refund & Cancellation Policy.

1. What kind of platform is this?

BASIC HUMAN NEED is an introduction facilitation platform.

  • We coordinate offline, in-person introductions between individuals who select the same need.

  • We do not create public profiles, enable online chatting, or manage personal relationships.

  • Our role is limited to introduction and coordination only.

2. Do I need to create a profile?

No.

  • No public user profiles

  • No browsing of other users

  • No photos shared before the meetup

You only submit a private request based on your selected need.

3. When do I need to make the payment?

Payment is required only after matching availability is confirmed.

  • No payment is required at the time of form submission

  • You are notified once minimum matching availability exists

  • You may then decide whether or not to proceed with payment

4. How does matching availability work?

Matching availability is checked internally based on:

  • The same selected need

  • Opposite-gender participation

  • An age difference within a ±5-year range

You are notified only when these basic conditions are met. Availability is not guaranteed.

5. How will I be informed when availability is confirmed?

Once availability is confirmed:

  • You will be notified via email and/or phone, based on the contact details you provided

  • Notification timing and frequency are not guaranteed

6. Can I wait for more availability or more options?

Yes.

  • You may choose to wait if you prefer additional availability

  • If more participants with the same need become available later, you may receive further updates

Proceeding with payment is always your choice.

7. Does payment guarantee a selection or outcome?

No.

  • Payment confirms participation and coordination only

  • Selection, compatibility, or continuation is never guaranteed

All outcomes depend on mutual comfort, consent, and personal choice.

8. Are the fees refundable?

No.

Once matching availability is confirmed and the process begins, fees are non-refundable, regardless of:

  • Selection or non-selection

  • Personal choice during the meetup

  • Attendance or non-attendance

This is because the service is process-based, not outcome-based.

9. Am I required to select someone at the meetup?

No.

  • Selection is completely optional

  • You are free to select or not select anyone

  • There is no pressure or obligation

All decisions are based on personal comfort.

10. Can I select more than one person?

Selection and interaction are personal choices.

  • The platform does not restrict, guide, or influence such decisions

  • The platform’s role ends with the introduction

11. How long does each meetup last?

Session duration depends on the selected need:

  • Need 1: Up to 30 minutes

  • Need 2: Up to 1 hour

  • Need 3: Up to 20 minutes

  • Need 4: Up to 15 minutes

These limits help maintain clarity, fairness, and boundaries.

12. Is identity verification required?

Yes.

  • Identity verification is mandatory at the meetup

  • Participants must carry an original government-issued photo ID showing:

    • Name

    • Date of birth

IDs are checked visually only and are not stored, copied, photographed, or retained.

13. Is my personal information safe?

Yes.

  • Information is used only for matching and coordination

  • No data is shared with other participants

  • No ID documents are stored

Please refer to the Privacy Policy for full details.

14. Does the platform guarantee safety or compatibility?

No.

  • The platform does not guarantee safety, compatibility, or outcomes

  • Participants are responsible for their own decisions and conduct

The platform facilitates introductions only.

15. What happens after the meetup?

After the introduction:

  • The platform’s role ends

  • Any continuation of interaction is a private and independent decision of the individuals involved

  • The platform does not monitor or manage post-meetup interactions

16. Who should NOT use this platform?

This platform may not be suitable for individuals who:

  • Expect guaranteed results

  • Are uncomfortable with in-person interaction

  • Do not agree with the defined process and boundaries

  • Are unwilling to comply with identity verification requirements

Updates to FAQ

These FAQs may be updated, revised, or modified from time to time to improve clarity, accuracy, or operational alignment. Continued use of the platform indicates acceptance of the updated FAQs.

For additional information, please review:

  • Terms & Conditions

  • Privacy Policy

  • User Guidelines

  • Disclaimer

  • Refund & Cancellation Policy

Contact: services@basichumanneed.com